Privacy Policy

Remittor Tech Solutions Inc.
Effective Date: Thursday, Oct 16th 2025
Last Updated: Thursday, Oct 16th 2025, 9:30 AM PST

1. Introduction

Remittor Tech Solutions Inc. (“Remittor”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of visitors to our website www.remittor.ai (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

2. Privacy Officer

You may contact our Privacy Officer at:

Email: hello@remittor.ai

Address: Unit 4 9015, 120th Street, Delta, BC, V4C, 0E3, Canada

3. What Personal Information We Collect

3.1 Information You Provide Directly:

  • Name and contact information (email, phone number, mailing address)
  • Inquiry details and messages submitted through contact forms
  • Information provided during consultations or service requests

3.2 Information Collected Automatically:

  • IP address and general location data
  • Browser type and operating system
  • Pages visited and time spent on our Website
  • Referring website information
  • Cookie and tracking technology data

3.3 Information We Do Not Collect Through This Website:

  • Banking details or account numbers
  • Social insurance numbers or tax identification numbers
  • Detailed financial transaction information
  • Identity documents (collected offline when required)

4. How We Use Your Personal Information

4.1 Primary Purposes:

  • To respond to your inquiries and provide requested information
  • To provide advisory and consulting services
  • To communicate with you about our services
  • To improve our Website and services
  • To comply with legal and regulatory requirements

4.2 Secondary Purposes:

  • To send periodic updates about our services (with your consent)
  • To analyze Website usage and improve user experience
  • To detect and prevent fraud or unauthorized activities

5. Legal Basis for Processing

  • Your consent (express or implied)
  • Legitimate business interests
  • Legal obligations
  • Contractual necessity

6. When We Share Your Personal Information

We DO NOT share information collected through this Website with banks, regulatory bodies, or other service providers.

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With professional service providers bound by confidentiality
  • In connection with a business transfer

We may also share with third-party service providers for hosting, analytics, or communication services. We do not sell or rent personal information.

Information collected offline may be shared with financial institutions as necessary under separate agreements.

7. Data Storage and Security

7.1 Storage Locations:

  • Stored in Canada and India
  • Secure, encrypted systems
  • Restricted access

7.2 Security Measures:

We use appropriate technical and organizational measures to protect data.

7.3 Data Retention:

  • Retained as required by law
  • Marketing consent: until withdrawn + 1 year

8. International Data Transfers

Your data may be transferred and stored outside your country. We ensure adequate protection.

9. Your Privacy Rights

  • Access your data
  • Request correction
  • Withdraw consent
  • File a complaint

Contact: hello@remittor.ai

10. Cookies and Tracking Technologies

  • Use of Google Analytics
  • Essential cookies required
  • Manage via browser settings
  • Marketing cookies require consent

11. Third-Party Services

This policy does not apply to third-party websites. Please review their policies.

  • Google Analytics

12. Children’s Privacy

We do not knowingly collect information from children under 18.

13. Changes to This Privacy Policy

  • Policy updates posted on Website
  • Effective date updated

14. Breach Notification

  • Notify affected individuals
  • Report to authorities
  • Take corrective action

15. Contact Information

Privacy Officer

Remittor Tech Solutions Inc.

Email: hello@remittor.ai

Address: Unit 4 9015, 120th Street, Delta, BC, V4C 0E3, Canada

Office of the Privacy Commissioner of Canada

Website: www.priv.gc.ca

Phone: 1-800-282-1376

Schedule a Call

Schedule a 45 minute intro call with Remittor

Our team will contact you shortly.